Effective Date: July 2026

At Drag Race Kart Parts, we are committed to providing secure, reliable, and transparent shipping for racing parts, engines, transmissions, and performance components. This Shipping & Delivery Policy explains how we process and deliver orders within the United States and Canada.

Shipping Coverage

We currently ship to customers located in:

• United States
• Canada

We do not currently ship to other international destinations.

Canadian customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by Canadian customs authorities.

Shipping Costs

Shipping charges are calculated based on:

• Delivery destination
• Package dimensions and weight
• Shipping method
• Freight requirements for oversized or heavy items

Shipping costs are displayed during checkout whenever available. Certain oversized products, including engines, transmissions, and other freight items, may require additional shipping charges. If additional freight charges apply, we will contact you for approval before processing your order.

Order Processing

Orders are processed Monday through Friday, excluding U.S. public holidays.

Processing Time: 1–2 business days

Orders placed:

• After 12:00 PM Central Time
• On weekends
• On public holidays

will generally begin processing on the next business day.

Processing times may be extended due to:

• Payment verification
• Inventory confirmation
• Incorrect shipping information
• High seasonal order volume
• Special-order or backordered products

If a significant delay occurs, we will notify you using the email address or phone number provided with your order.

Estimated Delivery Times

United States

• Standard Shipping: 3–7 business days

Estimated total delivery:

• Processing: 1–2 business days
• Shipping: 3–7 business days
• Total: approximately 4–9 business days

Canada

• Standard Shipping: 5–10 business days

Estimated total delivery:

• Processing: 1–2 business days
• Shipping: 5–10 business days
• Total: approximately 6–12 business days

Delivery estimates are provided for reference only and are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, customs processing (Canada), seasonal demand, or other circumstances beyond our control.

Order Dispatch & Tracking

Once your order ships, you will receive:

• A shipping confirmation email
• Tracking information (when available)

Tracking updates may take 24–48 hours to appear after the carrier scans the shipment.

For shipping questions, contact:

Email: info@dragracekarkpart.org

Order Cancellations

If you need to cancel an order, please contact us immediately.

Please note:

• Orders may not be cancelled after processing has begun.
• Orders that have already shipped cannot be cancelled and must follow our Return Policy.
• Shipping charges are generally non-refundable after shipment.

Address Changes

Customers are responsible for providing an accurate shipping address.

Although we will make reasonable efforts to update shipping information before shipment, address changes cannot be guaranteed once an order enters processing or has been dispatched.

If an order must be reshipped because an incorrect address was provided, additional shipping charges may apply.

Shipping Issues

Damaged Shipments

If your order arrives damaged, notify both the shipping carrier and Drag Race Kart Parts as soon as possible.

Photographs of the damaged packaging and products may be required to assist with the carrier’s claim process.

Incorrect Shipping Address

We are not responsible for deliveries made to incorrect or incomplete addresses provided during checkout.

Returned shipments may require additional shipping charges before reshipment.

Undeliverable Packages

Packages returned because of:

• Invalid addresses
• Failed delivery attempts
• Refused deliveries

may require additional shipping charges before they are resent.

If a refund is approved, original shipping charges are generally non-refundable.

Delivery Delays

Occasionally, deliveries may be delayed due to circumstances beyond our reasonable control, including:

• Severe weather
• Carrier transportation delays
• Public holidays
• Natural disasters
• Customs clearance (Canada)
• High seasonal shipping volumes

We appreciate your patience should these situations occur.

Peak Season Shipping

During busy shopping periods, including Black Friday, Cyber Monday, Christmas, and other holiday seasons, carriers may experience longer transit times.

We recommend placing orders early to help minimize seasonal delays.

Business Information

Drag Race Kart Parts

• Address
  313 Sunset Island Trail
  Gallatin, TN 37066
  United States
• Phone: +1 (606) 503-3272
• Email: info@dragracekarkpart.org
• Business Hours
  Monday – Friday
  8:00 AM – 5:00 PM (Central Time)